Questions, answered straight.

Within one business day. A real person reviews the request, and the next step is usually a scheduled property walk — scope and pricing follow from what we actually see on-site, not from a form.

That's our core clientele — HOAs, master-planned communities, community management companies, and commercial owners. Proposals are written to be board-readable, we present to committees when asked, and reporting is built for the people accountable to residents.

Yes — licensed and insured in Florida, with certificates of insurance sent automatically at onboarding. We can add your property as additional insured on request.

Either. Many clients start with a single service — tree work, irrigation, or plant health — alongside an existing maintenance vendor, and expand from there. We coordinate with incumbent vendors without drama.

Cutter's Edge is locally run and locally crewed, backed by LMC Landscape Partners — a national landscape organization. Clients keep the local team and account manager; LMC adds financial stability, safety systems, and depth of resources behind them.

The scope is written for your property, but a typical commercial program covers mowing, edging, and detailing on a set cadence; pruning cycles by species; fertilization and turf care on an agronomic calendar; bed and mulch care; and documented quality walks with your account manager. You see the full scope — line by line — before you sign anything.

Structure. The same crew services the property on the same day, a foreman owns the standard on-site, and your account manager walks the property on a documented inspection schedule with photos. Slippage is what happens when nobody is measuring — so we measure.

Yes — most of our program properties came to us mid-contract from a vendor who had fallen behind. We start with a property walk and a catch-up plan that separates deferred work from ongoing scope, so the board sees exactly what it takes to get back to standard.

Yes. Many South Florida municipalities restrict fertilizer application during the summer rainy season. Our agronomic calendar is built around those ordinances — right products, right rates, right windows — and the documentation to show compliance.

After a site walk, you get a written program with transparent pricing — crew loading, cadence, and the agronomic calendar spelled out. Boards use it to compare bids apples-to-apples; we're happy to walk your committee through it.

For commercial properties and HOAs, yes — initial property walks and rough assessments are no-cost. For detailed written reports (with documented species inventory, structural ratings, and prioritized recommendations), we charge a flat fee that's typically credited toward the first project if you move forward with us.

Single-tree assessments for residential clients are typically billed at a small flat rate.

Same-day response within Broward County, next-day for Miami-Dade and Palm Beach in normal conditions. After named storms, our emergency line goes 24/7 and we work down a triage list — properties on annual maintenance contracts get priority.

Anyone with a chainsaw can trim trees. ISA-certified arborists have passed a rigorous credentialing exam and commit to ongoing education and ethical standards. The distinction matters because pruning a tree wrong — particularly heavy topping or improper cuts — causes long-term structural problems that may not show up for years.

Every report on your property is signed by a credentialed arborist on our team.

Yes. Tree work in South Florida often requires municipal permits — particularly for removals, work on protected species (live oak, gumbo limbo, mahogany), and any work in protected areas. We handle the permitting process as part of the engagement.

$2M general liability, $1M auto, full workers' compensation. Certificates of insurance are sent automatically when you onboard, and we can add your property as additional insured on request.

Yes — many clients have us handle tree care exclusively while keeping their existing maintenance company for everything else. We coordinate scheduling so we're not getting in each other's way, and we share assessment reports with maintenance teams when relevant.

It depends on how badly the current system is overwatering — and most fixed-schedule commercial systems in South Florida overwater significantly, especially in the rainy season. Weather-based controllers water to actual conditions rather than a clock, so the savings show up in the first full billing cycle.

Because we baseline your water use during the initial audit, the reduction is documented — not estimated.

A technician runs every zone and inspects head coverage, pressure, leaks, and controller programming; adjusts run times for the season; and documents anything needing repair with photos. You get a written report after each visit, and small repairs are typically handled on the spot.

Yes — most of our program properties came to us with someone else's installation. We start with a full audit and zone map so there's a documented baseline, then bring the system up to standard over the first few visits rather than in one disruptive project.

Yes. South Florida Water Management District rules apply year-round, with day-of-week and time-of-day schedules that vary by county and address. We program controllers to comply, adjust when restrictions change, and coordinate backflow testing so your property stays current.

Properties on a monthly program get priority scheduling — typically same-day for a main line break in Broward, next-day for Miami-Dade and Palm Beach. Systems on central control can often have the affected zone shut down remotely within minutes while a crew is dispatched.

Yes — many clients have us handle irrigation exclusively while keeping their existing maintenance company for everything else. We coordinate scheduling, share wet-check reports with the maintenance team, and flag plant material issues that watering changes alone won't fix.

Most commercial programs run three to four rotations a year, timed to South Florida's growing calendar rather than northern seasons — heat-tolerant varieties carry the summer, and the showiest material runs through the winter dry season when properties get the most traffic.

Yes — that's the point of designing the rotation up front. We build palettes around monument signage, architectural finishes, and community branding, and keep them consistent across every entrance and amenity area so the property reads as one design.

Program properties get between-rotation care visits — deadheading, feeding, and spot replacement of declining plants. A display that limps to change-out day defeats the purpose, so full-season presentation is built into the program, not billed as an extra.

Yes. Annual color is the thirstiest planting on the property, and most failed displays trace back to coverage or scheduling problems in the zones that feed them. We check and tune those zones as part of the rotation, and coordinate with the irrigation program if the property has one.

A season. Quality material is grown to order, so the best varieties and quantities go to programs that are planned and confirmed early. We build the full year's rotation calendar up front — you approve it once, and the logistics are our job from there.

It means we scout before we spray. Technicians walk the property on schedule, identify pests by species and population level, and treat only when thresholds are crossed — with the most targeted option that works. Compared to calendar spraying, the property gets fewer applications, better results, and a paper trail explaining every decision.

Usually because the treatment is chasing a symptom. Thin turf in South Florida is as often an irrigation coverage problem, soil compaction, or shade issue as it is a pest — and no amount of product fixes the wrong diagnosis. We start with an evaluation that looks at the whole system before recommending anything.

Yes. Many South Florida municipalities restrict fertilizer timing, content, and application near water — including summer blackout periods. Our programs are built around those rules, and applications are logged so compliance is documentable, not assumed.

Product selection and application practices follow label law and are chosen with occupied properties in mind — targeted applications, posted notice where required, and cultural or non-chemical fixes wherever they'll do the job. The scouting-first approach means less product overall.

Yes — plant health care is a common standalone engagement. We coordinate with the maintenance crew's schedule, share findings that affect their work (mowing height, irrigation adjustments), and report to your manager or board directly.

Almost everything we build for HOAs and commercial properties is phased. A master plan breaks the property into logical projects — entrance first, then streetscapes, then amenity areas — so each budget year buys a finished, visible improvement rather than a property-wide construction zone.

New material gets an establishment care period from our crews, then a documented handoff — watering schedules, pruning notes, and warranty conditions — into the property's maintenance program, whether that's ours or an existing vendor's. Plantings fail in the first year or not at all, so we don't install and walk away.

Yes. If your board has already commissioned a landscape architect's plan, we can price and build it — and flag anything in the plant list that won't survive the site before it's in the ground, not after.

Modern low-voltage LED systems draw a fraction of what older halogen systems used, and fixtures last years rather than seasons. We size transformers for future expansion and offer maintenance visits that keep the system fully lit — outages on a commercial property tend to go unreported until half a run is dark.

Managed disruption is part of the scope. Work is sequenced area by area, access and safety are maintained throughout, and residents or tenants get notice before crews arrive. The property should feel like it's being improved, not torn up.